Privacy Policy

1. Overview

ClawCore operates the platform hosted on our website. This document outlines our practices regarding the collection, utilization, and protection of your personal information. Keep in mind that ClawCore serves as an independent hosting provider for OpenClaw.

2. Data Collection

2.1 Information You Submit

• Account Details: By authenticating via Google, we access basic data such as your name, email, and avatar.
• Billing Details: Processed entirely by Dodo Payments. We never store or handle raw credit card numbers.
• Bot Configurations: Your personalized settings and preferences for AI assistants.
• Support Queries: Details provided when requesting assistance from our team.

2.2 Automated Collection

• Platform Usage: Information regarding how you navigate and interact with our tools.
• Device Metrics: Details including operating system, browser specifications, and screen dimensions.
• System Logs: Access times, error reports, and IP addresses for security.
• Tracking Tech: Cookies employed to preserve your login session and measure general engagement.

3. Purpose of Collection

The data we collect is instrumental in keeping the Service running smoothly. We use it to authorize payments, deploy your bot configurations, deliver important alerts, and enhance the overall platform capabilities while preventing fraudulent activities.

4. External Partners

We collaborate with carefully selected third parties to provide certain functionalities. These include Dodo Payments for billing, AI model providers (like Google, Anthropic, and OpenAI), messaging platforms (Telegram/Discord/WhatsApp), and communication services. We firmly guarantee that your personal data is never sold to external entities.

5. AI Data Processing

Your bot's conversations are securely routed through external AI APIs. From our end, we strictly preserve only conversational metadata (such as timestamps and message volumes) for analytics and billing. The actual textual content of conversations is not utilized to train generic AI models by us.

6. Data Lifecycle

We safely keep your primary data for the lifetime of your account. Upon account deletion requests, your data will be permanently wiped or completely anonymized within a 30-day window.

7. Security Standards and Keys

Using industry-recognized security measures, we guard your data both at rest and during transit. Critically, your personal API keys (BYOK) are encrypted with AES-256-GCM. Our internal team has utterly no access to the plaintext versions of these keys.

8. Cookie Usage

Cookies are deployed strictly where required for operational purposes (e.g., maintaining your logged-in status) as well as helping us understand general site analytics.

9. User Rights

You reserve total rights to review, verify, or demand the erasure of your stored data. Feel free to contact our support channel at support@clawcore.org if you wish to exercise these rights entirely.

10. Age Restrictions

Our platform is not built for minors under the age of 18. If we detect an account belonging to a minor, all associated records will be swiftly terminated.

11. Cross-Border Transfers

Depending on infrastructure needs, your data may be processed in global regions, always with robust safeguards applied to match data protection norms.

12. Updates

This Privacy Policy might undergo periodic revisions. We promise to communicate any substantial shifts in policy directly to you.

13. Contact Info

Got privacy-related questions? Direct them to us at: support@clawcore.org